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iBath

After-sales service-replacement parts

Name: After-sales service-replacement parts
Brand: iBath
Price: 98.00 USD
Availability: InStock

Regular price $98.00

Regular price Sale price $98.00

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This item is a recurring or deferred purchase. By continuing, I agree to the cancellation policy and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted.

Shipping

Shipping is free for all items. Most iBath products ship the same day your order is placed. Delivery times vary, but items are usually received within 3–5 business days after shipping.

Returns

Items that are unused and in resaleable condition within the warranty period are eligible for return. Refunds will be issued to the original payment method. Review our complete Return Policy here.

Installation Guide

Provide installation manual or video — click here to view.

Secure Payment

🔒 We accept Visa, Mastercard, American Express, Discover, JCB, UnionPay, Apple Pay, and Google Pay.

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Quality Standards

At iBath, we are proud to hold certifications from globally recognized organizations. These certifications ensure that every product we deliver meets the highest standards of quality, safety, and reliability. From ISO to ANSI and IAPMO, our products comply with international standards to provide you with a safe and premium bathroom experience.

ANSI – American National Standards Institute

ISO 9001:2015 – International Quality Management Certification

IAPMO – Plumbing & Mechanical Certification

WARRANTY REGISTRATION

Guarantee & After-Sales Service

Welcome to the repair page of iBath. We are committed to providing you with high-quality products and excellent customer service. Here are the details of our warranty policy:

NOTE: This only applies when purchased directly via iBath Official Website. Any issues or after-sales help for the items bought via eBay, Amazon, or any 3rd Party Marketplace will not be dealt with via the procedures mentioned below.

Product Warranty

Products that qualify for the manufacturer's warranty will be covered by the warranty for that particular product. We are so confident in the quality of our products that we offer a 5-year warranty on defective products for all eligible products after purchase. This means that if a manufacturing defect occurs under normal use, we will be responsible for repairs or replacements.

Parts Warranty

For the parts we provide, there is a 6-month warranty period. If a part is found to be defective within this period, please contact us in time and we will handle it for you.

Email: ibathshowerdoor@outlook.com

Warranty Exceptions

Please note that all items reported as defective will be tested by the manufacturer (iBath). If the item is determined not to be defective, or the defect is deemed to be caused by damage or misuse, this will void any warranty. In this case, the item will be returned to you at your expense without refund or replacement.

Contact Us

If you have any questions about the warranty policy or need further assistance, please feel free to contact our customer service team. We will serve you wholeheartedly and ensure that your issue is resolved promptly.

Email: ibathshowerdoor@outlook.com

Thank you for choosing iBath, we look forward to providing you with quality products and services!

Frequently Asked Questions

Can I install the shower door myself?

Yes, you can install it yourself. iBath provides installation manuals and video guides for every product. However, for the best results, we recommend professional installation.

Do you offer custom sizes?

Yes, custom sizing is available. Please contact our customer support at ibathshowerdoor@outlook.com for details.

Are replacement parts available?

Yes. During the 5-year warranty period, replacement parts are free. After the warranty period, parts are provided at cost price.

What should I do if the glass is broken?

If the glass is damaged during transportation, we will send a replacement for free. Please contact us within 48 hours with photos or videos.

Do iBath products come with a warranty?

Yes, all iBath shower doors come with a 5-year limited manufacturer warranty.

Where is your warehouse?

Our warehouse is located at 808 W. NICOLAS AVENUE, ORANGE, CA 92868.

What is your shipping policy?

Most iBath products ship the same day your order is placed. Delivery times vary, but items are usually received within 3–5 business days.

Are contractor discounts available?

Yes! We offer contractor discounts. Contact us to learn more.

What is your return policy?

The return policy depends on your return reasons. Details can be found here.

Where and how do I order replacement parts?

Please contact our Customer Support at ibathshowerdoor@outlook.com, Mon–Fri, 9am–5pm (PDT).

How long does it take to process my refund?

Once we receive your returned item(s), we will notify you within 3–5 business days. Refunds go back to your original payment method.

How do I cancel or modify my order?

You can cancel or update your order within 24 hours or before it ships for free. After shipping, additional fees may apply.

What should I do if my item arrives damaged or defective?

Is shopping on ibathshowers.com secure?

Yes. We use SSL encryption and never sell your data. For privacy concerns, email ibathshowerdoor@outlook.com.

Do you ship orders to Canada?

Yes, iBath currently ships to Canada.

Who can I talk to if I have installation questions?

Check the Specifications tab on product pages or email ibathshowerdoor@outlook.com.

Do you offer international shipping?

We offer free shipping within the lower 48 US states. We do not ship to Hawaii, Alaska, or PO boxes.

How can I track my package?

After shipping, you’ll receive a tracking number. You can also check your package at Track Your Order.

Which payment methods do you accept?

Visa, Mastercard, American Express, Discover, JCB, UnionPay, Apple Pay, Google Pay.

Specifications

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After-sales service-replacement parts

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After-sales service-replacement parts