Frequently Asked Questions

Yes, you can install it yourself. iBath provides installation manuals and video guides for every product. However, for the best results, we recommend professional installation.

Yes, custom sizing is available. Please contact our customer support at ibathshowerdoor@outlook.com for details.

Yes. During the 5-year warranty period, replacement parts are free. After the warranty period, parts are provided at cost price.

If the glass is damaged during transportation, we will send a replacement for free. Please contact us within 48 hours with photos or videos.

Yes, all iBath shower doors come with a 5-year limited manufacturer warranty.

Our warehouse is located at 808 W. NICOLAS AVENUE, ORANGE, CA 92868.

Most iBath products ship the same day your order is placed. Delivery times vary, but items are usually received within 3–5 business days.

Yes! We offer contractor discounts. Contact us to learn more.

The return policy depends on your return reasons. Details can be found here.

Please contact our Customer Support at ibathshowerdoor@outlook.com, Mon–Fri, 9am–5pm (PDT).

Once we receive your returned item(s), we will notify you within 3–5 business days. Refunds go back to your original payment method.

You can cancel or update your order within 24 hours or before it ships for free. After shipping, additional fees may apply.

Contact us within 48 hours with clear photos or videos. Issues reported within 30 days will be handled smoothly.

Yes. We use SSL encryption and never sell your data. For privacy concerns, email ibathshowerdoor@outlook.com.

Yes, iBath currently ships to Canada.

Check the Specifications tab on product pages or email ibathshowerdoor@outlook.com.

We offer free shipping within the lower 48 US states. We do not ship to Hawaii, Alaska, or PO boxes.

After shipping, you’ll receive a tracking number. You can also check your package at Track Your Order.

Visa, Mastercard, American Express, Discover, JCB, UnionPay, Apple Pay, Google Pay.