Shipping policy
Shipping Policy
Welcome to ibath! We are committed to providing a seamless shopping experience with reliable shipping on all U.S. orders. Please review our shipping terms below.
Processing Time
Orders are processed within 0–2 business days after payment confirmation. Processing times may vary slightly during peak shopping seasons or for custom orders.
Delivery Time
Standard delivery typically takes 3–9 business days, depending on your location. Delivery estimates apply only to the 48 contiguous U.S. states.
Free Shipping
We offer free shipping with UPS/FedEx to all addresses within the 48 contiguous U.S. states (excluding Alaska and Hawaii), with no minimum purchase required.
30-Day Money Back Guarantee
If you are not satisfied with your purchase, we offer a 30-Day Money Back Guarantee. Please review our return and refund policy for more details.
Custom Orders
Custom orders typically require 15–20 business days for processing and delivery. If your order is delayed by more than 60 days, you are eligible for a full refund.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. Please allow 1–3 business days for tracking updates after shipment.
Undeliverable Packages
If an order is returned to us due to an incorrect address or missed delivery, we will contact you to arrange reshipment. Additional shipping fees may apply for reshipping.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us at ibathshowerdoor@outlook.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us at ibathshowerdoor@outlook.com