Guarantee & After-Sales Service

Welcome to the repair page of iBath. We are committed to providing you with high-quality products and excellent customer service. Here are the details of our warranty policy:

NOTE: This only applies when purchased directly via iBath Official Website. Any issues or after-sales help for the items bought via eBay, Amazon, or any 3rd Party Marketplace will not be dealt with via the procedures mentioned below.

Product Warranty

Products that qualify for the manufacturer's warranty will be covered by the warranty for that particular product. We are so confident in the quality of our products that we offer a 5-year warranty on defective products for all eligible products after purchase. This means that if a manufacturing defect occurs under normal use, we will be responsible for repairs or replacements.

Parts Warranty

For the parts we provide, there is a 6-month warranty period. If a part is found to be defective within this period, please contact us in time and we will handle it for you.

Email: ibathshowerdoor@outlook.com

Warranty Exceptions

Please note that all items reported as defective will be tested by the manufacturer (iBath). If the item is determined not to be defective, or the defect is deemed to be caused by damage or misuse, this will void any warranty. In this case, the item will be returned to you at your expense without refund or replacement.

Contact Us

If you have any questions about the warranty policy or need further assistance, please feel free to contact our customer service team. We will serve you wholeheartedly and ensure that your issue is resolved promptly.

Email: ibathshowerdoor@outlook.com

Thank you for choosing iBath, we look forward to providing you with quality products and services!